Shipping Policy
Fast, reliable shipping to get your products to you safely and on time. Learn about our shipping options, costs, and delivery policies.
Shipping Options
Standard Shipping
Our most popular option with reliable delivery times at an affordable rate.
- • 3-5 business days (local)
- • 5-7 business days (nationwide)
- • Competitive rates
- • Free shipping available on qualifying orders
Express Shipping
Fast delivery for when you need your items quickly.
- • 1-2 business days
- • Available in most areas
- • Premium service rates
- • Order by 2 PM for next-day
Local Delivery
Same-day delivery available in select metropolitan areas.
- • Same-day delivery
- • Select areas only
- • Convenient local rates
- • Order by 12 PM
Processing & Delivery Information
Order Processing
Orders are typically processed within 1-2 business days. You'll receive a confirmation email when your order is placed and another when it ships with tracking information. Orders placed on weekends or holidays will be processed on the next business day.
Delivery Timeframes
Delivery times begin after your order has been processed and shipped. Business days are Monday through Friday, excluding holidays. Deliveries are typically made between 9 AM and 6 PM.
- Standard Shipping: 3-7 business days after processing
- Express Shipping: 1-2 business days after processing
- Local Delivery: Same day if ordered by 12 PM
Delivery Areas
We currently ship to all locations within the country. Some remote areas may have extended delivery times. Local same-day delivery is available in these metropolitan areas:
- Downtown and surrounding districts
- Business district and nearby neighborhoods
- Suburban areas within 25 miles of our warehouse
Package Protection
All packages are carefully packed to ensure safe delivery. We use protective packaging materials and work with trusted shipping partners. If your package arrives damaged, please contact us immediately with photos for a prompt resolution.
Special Shipping Considerations
Perishable Items
Fresh and frozen products require special handling and are shipped with temperature-controlled packaging. These items are only available for express shipping or local delivery to ensure freshness.
Large or Heavy Items
Items over 50 lbs or oversized packages may require special delivery arrangements. Additional fees may apply, and delivery times may be extended. We'll contact you if your order contains such items.
Holiday Shipping
During peak holiday seasons, shipping times may be extended due to increased volume. We recommend placing orders early and choosing express shipping for time-sensitive deliveries.
Weather Delays
Severe weather conditions may cause shipping delays beyond our control. We'll keep you updated on any delays and work with carriers to ensure safe delivery of your orders.